Help Desk

            Uninstall GLOBODOX

            Step 1:

            - Go to Control Panel >> Administrative Tools >> Services panel.
            - Search for services related to ITAZ GLOBODOX.... and stop all the ITAZ GLOBODOX... Services.
            - Now, uninstall GLOBODOX.

            Step 2:

            Go to Control Panel >> Program and Features >> GLOBODOX Desktop >> Uninstall

            Step 3:

            Go to Windows C drive and delete the following folders...

            GLOBODOX Desktop Folder from C:\Program Files\GLOBODOX Desktop or C:\Program Files (x86)\GLOBODOX Desktop
            ITAZ Folder from C:\Program Files\Common Files\ITAZ or C:\Program Files (x86)\Common Files\ITAZ

            Rename the GLOBODOX Databases folder on the Server. GLOBODOX Databases folder by default is located in C:\GLOBODOX Databases).
            If you are evaluating GLOBODOX and wish to remove the GLOBODOX Databases folder then you can simply delete this folder. Before deleting the GLOBODOX Databases folder make sure you have exported the data you have added to Sohodox.

            In case, Windows does not allow you to delete any of the above mentioned folders; please restart the machine once and then try deleting the folders. 
            Updated: 13 Dec 2016 07:08 PM
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