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            Access: 001 : Unrecognized Database Format

            Cause:

            This error usually appears when there are connectivity issues with the MS Access based GLOBODOX Database.

            Solution:

            Important!
            Please make sure you backup your DB.

            To solve this follow the steps below...
            • Download the Repair Tool from the below link...
              www.itaz.com/downloads/repairdb.exe
            • Copy and Save this tool on the machine where GLOBODOX is installed in Server mode.
            • Make a copy of the existing MainDB.gxdb file from the GLOBODOX Databases folder.
            • Now, run the Repair Tool. Once the dialog opens up, specify the location of the MainDB.gxdb file. By default the GLOBODOX Databases folder is installed in your Windows C drive.
            • Once, the whole path is selected (for e.g. 'C:\Globodox Databases\MainDB.gxdb'); click on the Compact & Repair button.
            • You should be now able to access GLOBODOX.
            Updated: 13 Dec 2016 10:04 PM
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