Help Desk

            Access: 004 : Operation must use an updatable query

            Cause:
            The cause of this issue is that the logged in Window's user does not have permission to access the GLOBODOX Databases folder. You can follow the below steps to provide permission for Windows User's on the GLOBODOX Databases folder.

            Solution:

            Scenario 1:

            Step 1:

            Sharing the folder
            • Go to to the GLOBODOX Databases folder, by default it is located in C:\GLOBODOX Databases. Right-click the 'GLOBODOX Databases' folder and click on Properties.
            • Click on the Sharing tab. From the Sharing tab, click on the 'Share' button.
            • Select the Windows users from the drop-down list and click on the Add button.
            • Select the Permission Level for each of these users. It is recommended to provide 'Read/Write' permission for all the user's. 
            • Click on the Share button.
            Step 2:

            Providing Share permissions

            • Right-click the 'GLOBODOX Databases' folder and click on Properties tab.
            • Click on the Sharing tab. Click on the 'Advanced Sharing...' button. The Advanced Sharing dialog will be launched.
            • Click on the 'Permissions' button. Now add the Windows users and give the user 'Full Control' permission.
            • Click on OK. Click on OK again to close the Advanced Sharing dialog.

            *Note : In case, the above steps does not resolve the issue; then most likely the user does not permission to access the Folder and Files in the GLOBODOX Databases folder. You can follow the below steps to resolve this.

            Scenario 2: 

            Files & Folders in the GLOBODOX Databases Folder do not have permissions for Windows user

            Steps:
            • Close GLOBODOX. Browse and open the GLOBODOX Databases folder from Windows Explorer.
            • Right-click on 'MainDB' folder and select Properties.
            • Navigate to Security Tab and check if the Windows user has modify permission on the MainDB folder.
            • Right-click on 'MainDB.gxdb' file and select Properties.
            • Navigate to Security Tab and check if the Windows user has modify permission on the MainDB.gxdb file.



            Updated: 13 Dec 2016 02:34 PM
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