What if I do not purchase a Maintenance Subscription?
When you purchase GLOBODOX you get free
access to all major and minor upgrades and free email support – both
for 1 year from the date of purchase. To continue receiving upgrades and
support beyond this period, you must purchase a Maintenance
Subscription for every GLOBODOX license you own.
If you decide not to
purchase the Maintenance Subscription, you can continue to use the
product as usual, but you will not have access to upgrades neither to
customer support. In fact, in case you faced an issue requiring support
from our side, one of the first things we would ask you to do would be
to upgrade your version to the latest one. Often, that by itself is
sufficient to resolve the issue. So it is always beneficial to keep your
GLOBODOX updated to the latest version. And you would be able to do
that only if your GLOBODOX Maintenance Subscriptions are active.