Should I purchase (or renew) the Maintenance Subscription before the end of the current 1-year Maintenance Subscription period?
Every Maintenance Subscription is valid for 1 year.
In
order to purchase GLOBODOX Maintenance Subscriptions at the best price,
you must always order them before your current Maintenance
Subscriptions expire (the new subscriptions will be activated only after
the previous ones expire). GLOBODOX Maintenance Subscriptions are
priced much higher if you order them after your current Maintenance
Subscriptions have expired.
Example:
If you bought Globodox on 1st
January, 2016, then your free 1-year maintenance subscription will
expire on 31st December, 2016. To receive support and upgrade after this
period, you must renew the Maintenance Subscription anytime before 31st
December, 2016. Now, if you buy the GLOBODOX Maintenance Subscription
on 14th November, 2016, it will remain in the pipeline and will be
activated only on 1st January, 2017. You will therefore enjoy support
and upgrades for another full year from 1st January, 2017 to 31st
December, 2017.
For more information, please contact us at sales@globodox.com
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For how long is a Maintenance Subscription valid?
A Maintenance Subscription is valid for a period of 1 year from the date of purchase of the product, or 1 year from the date of purchasing the Maintenance Subscription. This period of 1 year is known as the Active Subscription period.
What is a GLOBODOX Maintenance Subscription?
When you order GLOBODOX, you receive 1 year of email support as well as 1 year of upgrades to any new versions released. If you wish to receive support and upgrades after the 1 year period, you must purchase a GLOOBODOX Maintenance Subscription. A ...
How do I purchase a Maintenance Subscription?
You will have to contact us at sales@globodox.com to purchase Maintenance Subsciptions.
Check the Maintenance Subscription Expiry Date
The maintenance and subscription date indicates the date till when you can receive support from us as well as till when you can upgrade to the latest version of GLOBODOX. If you are not covered under the maintenance subscription period then you will ...
When and how shall my Maintenance Subscription get activated?
When you purchase a GLOBODOX Maintenance Subscription, you will receive a registration key by email within 24 hours of placing your purchase (except for weekends and holidays). The mail will contain instructions on how to apply the registration key.