Access: 001 : Unrecognized Database Format

Access: 001 : Unrecognized Database Format

Cause:

This error usually appears when there are connectivity issues with the MS Access based GLOBODOX Database.

Solution:

Important! Please make sure you backup your DB.

To solve this follow the steps below...
  • Download the Repair Tool from the below link...
    http://downloads.globodox.com/tools/repairdb.exe
  • Copy and Save this tool on the machine where GLOBODOX is installed in Server mode.
  • Make a copy of the existing MainDB.gxdb file from the GLOBODOX Databases folder.
  • Now, run the Repair Tool. Once the dialog opens up, specify the location of the MainDB.gxdb file. By default the GLOBODOX Databases folder is installed in your Windows C drive.
  • Once, the whole path is selected (for e.g. 'C:\Globodox Databases\MainDB.gxdb'); click on the Compact & Repair button.
  • You should be now able to access GLOBODOX.