Access : 005 : Could not use file already in use
Message:Failed to connect to database 'MainDB.gxdb'.
(ErrNo:-2147467259 Details:Could not use ''; file already in use.)
Cause: From the error it seems that the currently logged in Windows user on the machine on which you receive the error does not have Modify/Write permission on the folder in which the GLOBODOX databases is located. (This is usually the 'C:\Globodox databases' folder).
You will need to share the 'C:\Globodox databases' folder with the Windows user and provide Change permissions on the Share as well.
To do this...
- Right-click on the GLOBODOX databases folder and click on Properties. The Properties dialog will be launched.
- Click on the 'Sharing' tab. Enable Sharing.
- Click on the 'Permissions' button on this dialog. Make sure you add the users who will need to work with GLOBODOX to this list, giving the user 'Modify' permission.
- Click on OK. Now start GLOBODOX, it should launch without any problem.
Note: Also make sure you provide Modify/Write permissions on the folder to all the Windows users who will use GLOBODOX in a multi-user environment.
If this does not resolve the issue then move to Step 2
Step 2: If you are using an MS Access based GLOBODOX DB then sometimes the Access based gets locked by a Windows user accessing the shared file. You can restart the server to resolve this or if server restart is not possible then you can find out which Windows user is accessing the shared drive and restart the client machine which is accessing the file. Start GLOBODOX you should now be able to access it.
Note: If you are using Windows 7 or Windows Server 2008 then there is a built-in program using which you can find out the machine which is accessing the shared drive. More information on using it is available here...
File not found
Cause: Windows user is not able to access the file store in which the Globodox documents is located. Troubleshoot: Step 1: Check if the File store is accesible. To confirm this ... Open GLOBODOX. Click on Settings>DB Settings>>File Stores. A list of ...
Access: 004 : Operation must use an updatable query
Cause: The cause of this issue is that the logged in Window's user does not have permission to access the GLOBODOX Databases folder. You can follow the below steps to provide permission for Windows User's on the GLOBODOX Databases folder. Solution: ...
Access: 002 : The search key was not found in any record
Cause: By default, GLOBODOX uses a MS Access based DB to store data and documents. If there are any connectivity issues when using the DB over the network/Wi-Fi, the DB may get damaged (as the DB connection is lost abruptly while modifications are ...
Access: 001 : Unrecognized Database Format
Cause: This error usually appears when there are connectivity issues with the MS Access based GLOBODOX Database. Solution: Important! Please make sure you backup your DB. To solve this follow the steps below... Download the Repair Tool from the below ...
What is a view-only access license?
A view-only access license enables a user to access the contents of any GLOBODOX DB for viewing only. A user logged in with a view-only access license cannot perform any admin actions or any other action which can cause a change to the contents of a ...